Last updated: 27 August 2026
Payments are processed by Polar Software Inc. as Merchant of Record. Refunds are issued through Polar, to the payment method you used. Ask us at support@checkdmarc.net and we will start it; you do not need to contact Polar yourself.
If you are unhappy with the Service, ask for a refund within 14 days of a payment and we will refund it in full. You do not have to explain why.
Subscriptions renew monthly. You can cancel at any time from the customer portal and you will not be charged again. We do not automatically refund an unused part of a period you have already paid for, but if something on our side stopped the Service from working for you, write to us — we would rather refund it than argue about it.
Cancel from the customer portal Polar provides, or email support@checkdmarc.net. Cancelling stops future charges. Your paid features stay available until the end of the period you have already paid for.
If something has gone wrong, please email us first. We would rather fix it or refund it than have it go through a chargeback, which costs us both time.